Sarah Sheets
About Sarah Sheets
Sarah Sheets is the Manager of Instructional Design at Asurion, responsible for managing instructional design projects and fostering high-performing teams.
Professional Experience at Asurion
Sarah Sheets has held various roles at Asurion, a leading global tech company. Since 2018, she has served as Manager of Instructional Design, operating out of Nashville, Tennessee. Her responsibilities include managing instructional design projects supporting clients in North America, Europe, and the Asia-Pacific regions. From 2015 to 2018, Sarah was the Manager of Knowledge and Support Content, overseeing a team to ensure the relevancy of learning materials. Prior to that, she was a Senior Knowledge and Support Content Editor from 2013 to 2015. She also worked as a Training and Development Specialist for six months starting in 2012.
Career at Verizon Wireless
Before joining Asurion, Sarah Sheets built a substantial career at Verizon Wireless. She began as a Technical Support Coordinator from 2006 to 2012. She later advanced to Trainer-On-Deck for the Training Program from 2010 to 2012. In 2012, she was promoted to Supervisor-in-Training, Operations, a position she held for five months. These roles involved significant customer support and training responsibilities.
Educational Background
Sarah Sheets has an extensive educational background. She earned a degree in Business Administration and Management from American InterContinental University, where she studied from 2008 to 2012. Prior to that, she attended New Age Cosmetology, completing a course in Cosmetology/Cosmetologist from 1999 to 2001.
Industry Skills and Responsibilities
In her professional roles, Sarah Sheets has developed a wide range of skills. She is experienced in managing instructional design projects and curating partnerships to ensure the alignment and currency of learning materials. Additionally, Sarah analyzes current learning strategies and provides suggestions for improvements to senior leaders. Her leadership skills foster high-performing teams, making her a valuable asset to any organization she works with.