Scott Harder
About Scott Harder
Scott Harder is the Senior Director of Strategic Accounts at Asurion, with extensive experience in service leadership, strategic planning, and business process improvement.
Title
Scott Harder serves as the Senior Director of Strategic Accounts at Asurion. In this role, he oversees key external partner engagements and works on strategies to enhance customer experience and cost efficiency. His tenure at Asurion began in 2020 in the Greater Nashville Area, TN.
Roles at Asurion
Scott Harder began his career at Asurion as the Senior Director of Retail Supply Chain Management from 2016 to 2020, based in Smyrna, Tennessee. In this role, he developed and executed supply chain strategies to support retail operations. He transitioned to his current role as Senior Director of Strategic Accounts in 2020, where he focuses on driving value across various business verticals.
Previous Experience at Electrolux
Prior to joining Asurion, Scott Harder worked at Electrolux Major Appliances, holding several key positions. He served as Director of Service from 2013 to 2016 in Charlotte, North Carolina, and as National Service Quality Manager from 2006 to 2013 in Augusta, Georgia. Earlier, he was the Regional Service Quality Manager from 2004 to 2006 in the Central Region of the United States. These roles refined his expertise in service leadership within the home appliance industry.
Early Career at Sears, Roebuck
Scott Harder spent a significant part of his early career at Sears, Roebuck where he served as Technical Business Manager from 1988 to 2004. During his 16-year tenure, he developed a strong foundation in managing technical services and business operations within the retail sector.
Education and Expertise
Scott Harder holds a Master of Business Administration (MBA) in Business from Oakland City University, earned between 2012 and 2014. He also holds a Bachelor of Science (B.S.) in Organizational Management from the same institution, completed from 2000 to 2004. His academic background has equipped him with extensive knowledge in strategic planning, business process improvement, and organizational management.