Sha'cole Johnson
About Sha'cole Johnson
Sha'cole Johnson is a Technical Support Specialist at Asurion with a background in customer service and financial advisory roles.
Current Position at Asurion
Sha'cole Johnson has been working as a Technical Support Specialist at Asurion since 2018. Based in the Las Vegas, Nevada area, Sha'cole assists customers with technical issues, providing solutions and troubleshooting support. The role involves managing a range of customer inquiries related to technology products, ensuring a high level of customer satisfaction.
Experience at TELUS International Central America
Before joining Asurion, Sha'cole worked at TELUS International Central America as a Technical Support Representative. From 2017 to 2018, she spent 8 months in the Las Vegas area handling technical support tasks. Her responsibilities involved addressing technical problems and helping customers navigate solutions efficiently.
Previous Role at Bridgepoint Education
In 2015, Sha'cole served as a Financial Services Advisor at Bridgepoint Education in the Greater San Diego Area. During her 8-month tenure, she played a key role in advising students on financial services, providing guidance on financial aid options, and assisting with financial documentation.
Educational Background
Sha'cole Johnson pursued higher education at Western Governors University, where she studied Business, Management, Marketing, and Related Support Services, earning a Bachelor of Science degree in one year from 2015 to 2016. Earlier, she completed her high school education at Bakersfield High School, earning an H.S. Diploma in College Preparatory studies from 2002 to 2004.