Sharon Goetz
About Sharon Goetz
Sharon Goetz is a Performance Programs Analyst at Asurion, with a background in customer satisfaction and technical support.
Current Role at Asurion
Sharon Goetz currently serves as a Performance Programs Analyst at Asurion. She transitioned into this role in 2021 and is based in Nashville, Tennessee. Her responsibilities likely include analyzing and improving performance programs, leveraging her expertise to enhance operational efficiency and customer satisfaction.
Previous Role at Asurion
Before becoming a Performance Programs Analyst, Sharon Goetz worked as a Call Center Supervisor at Asurion for 11 years, from 2010 to 2021. She was based in Las Vegas, Nevada. In this role, she would have been responsible for overseeing call center operations, ensuring high levels of customer satisfaction, and managing technical support teams.
Education at Penn State University
Sharon Goetz's educational background includes studies at Penn State University. Although specific dates or durations are not provided, her education has likely contributed to her foundational knowledge and skills in customer service and performance analysis.
Expertise in Performance Analysis
Sharon Goetz possesses strong expertise in analyzing and improving performance programs. This skill set supports her current role as a Performance Programs Analyst at Asurion. She leverages her background in customer satisfaction and technical support to implement effective performance improvement strategies.
Career Progression at Asurion
Sharon Goetz has demonstrated significant career progression at Asurion. Starting as a Call Center Supervisor, she transitioned to the role of Performance Programs Analyst in 2021. This progression highlights her capability and adaptability in taking on more complex and impactful roles within the company.