Shawna Goelz
About Shawna Goelz
Shawna Goelz is the Director of Growth - Client Services at Asurion, with over 20 years of experience in the telecom industry, specializing in sales operations and strategic planning.
Current Position at Asurion
Shawna Goelz is the Director of Growth - Client Services at Asurion. She has held this position since 2021. In this role, she focuses on expanding client services and implementing growth strategies to enhance customer experience and profitability. Her extensive experience within Asurion makes her well-suited for this leadership role.
Professional Experience at Asurion
Shawna Goelz has a long and diverse career at Asurion, spanning various roles. She started as a Regional Account Manager from 2008 to 2011 in the Greater Chicago Area, then advanced to Senior Regional Account Manager from 2011 to 2014. She served as an Account Executive from 2014 to 2019 in Atlanta, Georgia, and later became the Senior National Account Executive from 2019 to 2021 in Greater Atlanta Area. Her progression through these roles has significantly contributed to her expertise in managing client accounts and driving business growth.
Previous Roles in Telecommunications and Sales
Before joining Asurion, Shawna Goelz held several key positions in the telecommunications and sales industry. She worked at Coca-Cola Enterprises as a Key Account Manager - Marketing Assets for a year from 2006 to 2007. She was the Illinois/Wisconsin Sales Manager at Celluphone from 2002 to 2005. She also served as National Indirect Sales Manager, Indirect Sales Manager - local accounts at T-Mobile from 1999 to 2002. Furthermore, she was a Territory Manager at PrimeCo Personal Communications from 1997 to 1999.
Educational Background
Shawna Goelz studied Business Administration at DePaul University. Her education has provided her with a strong foundation in business principles and strategic management, which she has applied throughout her extensive career in the telecom industry.
Expertise and Specializations
Shawna Goelz brings over 20 years of experience in the telecom industry, specializing in sales operations and growth in National Accounts. Her areas of expertise include strategic planning and implementation, business development, and negotiations. She has demonstrated capabilities in Indirect Sales Management, Regional Account Management, and wireless market launches. Her leadership in driving strategic initiatives has been pivotal in increasing profitability and market share.