Stephanie Childs

Stephanie Childs

Customer Care Representative @ Asurion

About Stephanie Childs

Stephanie Childs is a Customer Care Representative at Asurion and a Tax Preparer at Intuit, with extensive experience in retail and management roles.

Current Role at Asurion

Stephanie Childs has been working as a Customer Care Representative at Asurion since 2021. In this role, she is responsible for addressing customer inquiries and resolving issues related to the company's products and services. Her focus on providing excellent customer service and support has contributed to enhanced customer satisfaction. Employed in the United States, Stephanie brings a wealth of experience and a strong dedication to her current position.

Current Role at Intuit

Since 2019, Stephanie Childs has also been employed by Intuit as a Tax Preparer. In this capacity, she assists clients with tax return preparation and ensures they comply with all federal and state tax regulations. Based in the United States, Stephanie leverages her expertise in tax laws and her attention to detail to provide accurate and efficient tax services to her clients.

Professional Experience at MarketSource Inc.

From 2017 to 2021, Stephanie Childs was employed as a Tracfone Wireless Expert at MarketSource Inc. in the Gadsden, Alabama area. In this position, she was responsible for promoting Tracfone wireless products, providing expert knowledge to customers, and ensuring they received the best service possible. Her role involved extensive product training and customer interactions, which helped boost overall sales performance and customer satisfaction.

Educational Background

Stephanie Childs has pursued extensive education in business and related fields. She is currently working towards a Bachelor of Business Administration (BBA) degree in General Business Administration and Management from Jacksonville State University, expected to be completed by 2024. Previously, she earned a Bachelor's degree in Business Technology from Independence University in 2020. Additionally, she holds an Associate's degree in Accounting from Gadsden State Community College, which she completed in 2004. Her educational background equips her with a solid foundation in business principles and management practices.

Prior Experience in Retail Management

Stephanie Childs has held various managerial positions in the retail sector, demonstrating her leadership abilities. From 2010 to 2015, she worked as a Merchandise Manager at Victoria's Secret in Gadsden, Alabama. Prior to that, she served as a Lead Retail Consultant at Sprint from 2016 to 2017 and as an Assistant Manager at American Eagle Outfitters from 2003 to 2007. In these roles, she was responsible for overseeing staff, handling inventory, and ensuring excellent customer service. Her experience in these positions has helped shape her strong managerial and customer service skills.

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