Stephanie Johnson
About Stephanie Johnson
Stephanie Johnson is a Technical Support Specialist at Asurion with a background in customer service and IT, based in Las Vegas, Nevada.
Technical Support Specialist at Asurion
Stephanie Johnson has been working at Asurion as a Technical Support Specialist since 2019. She is based in Las Vegas, Nevada, United States. In this role, Stephanie provides expert assistance and troubleshooting for various technical issues, ensuring customer satisfaction and efficient problem resolution.
Student at Tech Impact
In 2018, Stephanie Johnson was a student at Tech Impact, where she completed an IT program over the course of 11 months. During her time at Tech Impact, she gained valuable technical skills and knowledge, preparing her for a career in technical support and IT services.
Previous Roles in Customer Service
Stephanie Johnson has a rich background in customer service, having held several roles in this field prior to her current position. She worked as a Senior Customer Service Representative at Overnight Prints from 2015 to 2017 in Las Vegas, Nevada Area. Before that, she was a Team Lead at Intelicare Direct from 2014 to 2015. These roles allowed her to hone her communication and leadership skills, essential for her later career in technical support.
Experience as Table Game Dealer
Before transitioning into the tech industry, Stephanie Johnson worked as a Table Game Dealer at two different companies. She was employed at Caesars Entertainment Corporation for four months in 2018, and at Affinity Gaming for seven months in 2017 in Jean, NV. These roles involved managing table games and ensuring a high-quality customer experience in the gaming industry.
Sales Associate at Nike
Stephanie Johnson also has experience in retail, having worked as a Sales Associate at Nike from 2014 to 2015. During her year-long tenure in the Las Vegas, Nevada Area, she was responsible for assisting customers, managing sales transactions, and maintaining product displays. This role helped her develop strong customer service and sales skills.