Stephanie Sherfield
About Stephanie Sherfield
Stephanie Sherfield is a PSS Representative at Asurion with a diverse background in technology and customer service roles.
Current Role at Asurion
Stephanie Sherfield currently works as a PSS Representative at Asurion since 2021 in the United States. In this role, she is responsible for assisting customers with their technology-related issues, demonstrating her skills in troubleshooting and providing solutions for various devices and services.
Previous Role at Hercules Living
Before joining Asurion, Stephanie Sherfield served as an Assistant Property Manager at Hercules Living from 2016 to 2021 in Dallas, Georgia. During her 5 years tenure, she was involved in managing property operations, handling tenant inquiries, and ensuring smooth functioning of the properties under her supervision.
Experience at Comcast and Apple
Stephanie Sherfield worked as a Sales Associate at Comcast for 2 months in 2016 in Dallas, Georgia. Prior to that, she was a Tier 2 iOS At Home AppleCare Advisor at Apple from 2013 to 2016. In these roles, she gained substantial experience in customer service, sales, and technical support, particularly in Apple iOS devices.
Early Career and Technical Support Roles
Stephanie's early career included her position as an AT&T Internet Services Technical Support Representative from 2012 to 2013 in El Paso, Texas. Additionally, she served as a Store Manager at Radio Shack from 2009 to 2012, working across locations in Whaiawa, Hawaii, Hiram, Georgia, and El Paso, Texas. These roles highlight her expertise in managing retail operations and providing technical support.
Educational Background
Stephanie Sherfield completed her high school education at Paulding County High School, earning her diploma from 1996 to 2000. She also attended Mckinley School for one year in 2009-2010. Her educational background laid the foundation for her interest in technology and customer service.