Stephens Lauren
About Stephens Lauren
Stephens Lauren is an Instructional Designer at Asurion in Nashville, Tennessee.
Current Role at Asurion
Stephens Lauren works as an Instructional Designer at Asurion. Based in Nashville, Tennessee, Lauren has held this position since 2014. In this role, Lauren is responsible for designing educational programs and training materials aimed at enhancing the skills and knowledge of employees.
Customer Satisfaction Training Role
Since 2013, Stephens Lauren also serves as a Customer Satisfaction Training and Development Specialist at Asurion. Located in Nashville, Tennessee, this role focuses on developing and implementing training programs aimed at improving customer satisfaction levels.
Previous Roles at Asurion
Stephens Lauren has held various positions at Asurion over the years. From 2011 to 2013, Lauren worked as a Training and Development Specialist, developing training curricula. Lauren served as a Product Liability Specialist for six months from 2010 to 2011, focusing on managing product-related issues. Additionally, Lauren was an Outbound Customer Satisfaction Specialist from 2008 to 2010, responsible for ensuring customer service standards.
Education History
Stephens Lauren studied at Nashville State Tech from 2008 to 2009. This educational experience provided the foundational knowledge and skills that have supported Lauren's career in instructional design and training development.