Susan Rotter
About Susan Rotter
Susan Rotter is the Director of Solutions Delivery at Asurion in Nashville, Tennessee, with extensive experience in technology and product management.
Company
Susan Rotter currently works at Asurion. Asurion is a global services company based in Nashville, Tennessee. The company specializes in device protection and technical support services for various consumer electronics products, such as smartphones, tablets, and home appliances.
Current Titles and Roles
Susan holds multiple leadership positions at Asurion. Since 2015, she has served as the Director of Solutions Delivery. In this role, she is responsible for overseeing the delivery of technical solutions to meet the company's strategic objectives. Additionally, she has been serving as the Director of Technology Products, Agent Channel Applications since 2011. In this dual capacity, Susan manages both technology products and agent channel applications, ensuring optimal functionality and alignment with business goals.
Previous Professional Experience
Before joining Asurion, Susan's career spanned various roles across different industries. She worked at Wipro Gallagher Solutions as a Product Manager from 1998 to 2011, gaining extensive experience in product management. Susan also held the position of Regional Training Manager at National Commerce Banccorporation from 1996 to 1998. Her earlier career included roles as an Affiliate Broker and Marketing Specialist at RE/MAX BCA Partners and Dobson and Johnson, where she provided systems support for the DESLMS team from 1993 to 1996.
Education and Qualifications
Susan holds both a Bachelor of Arts and a Master of Arts from Middle Tennessee State University (MTSU). She completed her bachelor’s degree over five years, from 1986 to 1991. Following this, she obtained her master’s degree in just two years, from 1991 to 1993. Her academic background has equipped her with the knowledge and skills essential for her multifaceted roles in technology and solutions delivery.