Teairria Brown
About Teairria Brown
Teairria Brown is an Experience Insights Analyst at Asurion in Nashville, Tennessee, with a background in quality assurance and customer service.
Current Position at Asurion
Teairria Brown serves as an Experience Insights Analyst at Asurion in Nashville, Tennessee, United States. She has held this position since 2019, where she interfaces with operations leadership, vendors, and cross-functional areas. Her role includes providing recommendations on continual process improvement. Additionally, she writes reports and communication materials to highlight quality metric performance achievements and identify areas for improvement.
Previous Roles at Asurion
Before her current role, Teairria Brown held several positions at Asurion. From 2018 to 2019, she worked as a Quality Analyst for 7 months. Prior to that, she was a Command Center Specialist from 2017 to 2018 for 1 year. Her initial role at Asurion was as a Fraud Insurance Adjuster, which she held from 2016 to 2017 for 1 year. Throughout these roles, she gained valuable experience in operational processes and quality assurance.
Quality Assurance Experience at Calsonic Kansei North America
Teairria Brown worked as a Quality Assurance Assistant at Calsonic Kansei North America from 2013 to 2015. During her 2-year tenure, she developed skills essential for ensuring high standards in quality assurance. This role laid the foundation for her future positions in quality analysis and process improvement.
Relevant Experience in Other Roles
In addition to her quality assurance positions, Teairria Brown has experience in various other roles. She was an Activity Assistant Intern at Good Samaritan Health & Rehab Center from 2012 to 2013. From 2011 to 2013, she worked as a Bartender at Red Lobster. Earlier, she served as a Pro-desk Customer Service Specialist at The Home Depot from 2009 to 2011. These roles contributed to her versatile skill set and ability to adapt to different professional environments.
Educational Background
Teairria Brown studied at Middle Tennessee State University (MTSU) from 2010 to 2013, where she earned a degree in Psychology. Her education provided her with a strong foundation in understanding human behavior, which is highly applicable in her roles involving customer and operational insights.