Tim Hawco
About Tim Hawco
Tim Hawco is the Director of Site Operations at Asurion in Las Vegas, Nevada, with extensive experience in site and operations management.
Title: Director Site Operations
Tim Hawco currently holds the position of Director Site Operations at Asurion. He began his tenure with Asurion in 2017 and is based in Las Vegas, Nevada. In this role, he oversees the operational aspects of the site, ensuring that processes align with the company's strategic objectives. His responsibilities include managing site performance, optimizing operational efficiency, and maintaining high levels of customer satisfaction.
Professional Background at Sitel
Prior to joining Asurion, Tim Hawco worked at Sitel for over a decade. He first served as the VP of Operations from 2005 to 2009. During his tenure, he was responsible for overseeing the company's operational strategy and execution. Following this role, he was promoted to Site Director, a position he held from 2005 to 2017 in Albuquerque, New Mexico. In this capacity, Tim focused on site management, operational efficiencies, and team leadership.
Experience at Stream Global Services
Before his extensive career at Sitel, Tim Hawco was with Stream Global Services. He served as a Director from 2002 to 2005. In this role, he was responsible for directing operational activities and ensuring that service delivery met the company's standards and client expectations. His role included managing teams, streamlining processes, and improving operational performance.
Education and Expertise
Tim Hawco has a strong educational background in Human Resources Development. He earned an Advanced Diploma in this field from Nova Scotia Community College in 1999, following a one-year program. Additionally, he studied at Cape Breton University from 1988 to 1993. His education has provided him with a solid foundation in human resource management, organizational development, and operational strategies.