Timothy Hines
About Timothy Hines
Timothy Hines is an Operations Manager at Asurion in the Greater Nashville Area, TN, with a background in call center supervision and an Associate of Science in Behavioral Sciences from Georgia Military College-Valdosta Campus.
Operations Manager at Asurion
Timothy Hines has been serving as Operations Manager at Asurion since 2011. His role encompasses managing and overseeing daily operations within the company. He ensures efficiency and productivity in the workplace, focusing on optimizing processes and meeting performance targets. Located in Greater Nashville Area, TN, Hines plays a critical part in maintaining operational standards and leading teams to achieve organizational goals.
Call Center Supervisor Experience
Before his current role, Timothy Hines worked extensively in call center supervision. From 2008 to 2011, he was a Call Center Supervisor at T-Mobile, where he managed call center operations and team performance. Previously, he held the same position at Convergys from 1999 to 2008, where he spent nine years developing his supervisory skills and enhancing call center efficiency.
Education and Expertise in Behavioral Sciences
Timothy Hines studied Behavioral Sciences at Georgia Military College-Valdosta Campus. He completed an Associate of Science (AS) degree from 1989 to 1992. His education in behavioral sciences provided a foundation for understanding human behavior, which has been instrumental in his roles in operations management and call center supervision.