Toshia Moore
About Toshia Moore
Toshia Moore is a Premier Support Technician at Asurion with a diverse background in customer service and management.
Current Position at Asurion
Toshia Moore is a Premier Support Technician at Asurion. She has been in this role since 2013, providing top-tier technical support to clients. Her duties include troubleshooting, solving technical issues, and ensuring customer satisfaction. Her extensive experience in customer service and technical support helps her excel in this position, making her an asset to the company.
Previous Roles at Asurion
Before becoming a Premier Support Technician, Toshia Moore worked at Asurion as a ROC Lean Specialist in 2013. During her five-month stint in this role, she focused on optimizing processes and improving operational efficiency. This role allowed her to develop a keen understanding of lean management principles and further bolstered her problem-solving skills.
Experience at Mobile Fixture Lavergne TN
From 2011 to 2012, Toshia Moore was a Receptionist at Mobile Fixture in Lavergne, TN. For one year, she handled administrative tasks, managed phone calls, and provided customer service. This role honed her organizational skills and added to her comprehensive background in customer-facing positions.
Managerial Position at Taco Bell Murfreesboro TN
Toshia Moore served as a Manager at Taco Bell in Murfreesboro, TN, from 2006 to 2011. Over these five years, she was responsible for overseeing operations, managing staff, and ensuring customer satisfaction. This role provided her with significant management experience and developed her leadership skills within a high-paced environment.
Education at Riverdale High School
Toshia Moore completed her high school education at Riverdale High School from 2004 to 2008. This foundational education set the stage for her subsequent career in various customer service and technical support roles.