Valentina Quintero Velandia
About Valentina Quintero Velandia
Valentina Quintero Velandia is an Operations Manager at Asurion with a background in political science and government.
Current Role at Asurion
Valentina Quintero Velandia is currently serving as an Operations Manager at Asurion. She began this role in 2022. Her responsibilities include overseeing daily operations, implementing strategic initiatives, and ensuring operational efficiency in the company. Valentina's current position leverages her extensive experience in operations management within the customer service and contact center industry.
Previous Experience at Asurion
Before stepping into the role of Operations Manager, Valentina Quintero Velandia worked at Asurion as an Operations Supervisor. She held this position from 2021 to 2022 for a duration of 8 months. During this time, she was based in Bogota, D.C., Capital District, Colombia, where she managed supervisory tasks within the operations department, focusing on optimizing team performance and enhancing customer satisfaction.
Career at Teleperformance
Valentina Quintero Velandia has significant experience working at Teleperformance. She served in multiple roles including Assistant Contact Center Manager from 2020 to 2021 for 5 months, Operations Supervisor in 2020 for 10 months, and Customer Service Representative in 2019 for 6 months. While at Teleperformance, Valentina managed various aspects of customer service operations, honed her leadership skills, and developed a deep understanding of contact center dynamics.
Educational Background
Valentina Quintero Velandia completed her Bachelor's degree in Political Science and Government at Pontificia Universidad Javeriana. She studied at the university from 2018 to 2022, gaining a comprehensive education that has contributed to her analytical and managerial capabilities in her professional roles.