Vanessa Erika Dela Merced
About Vanessa Erika Dela Merced
Vanessa Erika Dela Merced is a Technical Analyst at Asurion with extensive experience in systems and business analysis, specializing in various industries and technologies.
Company
Vanessa Erika Dela Merced is currently employed at Asurion as a Technical Analyst. Her tenure at Asurion has seen multiple roles, including Technical Analyst - Dynamics Axapta from 2015 to 2019 and Operations Engineer 2 from 2013 to 2015. Asurion is a well-regarded company known for its technology-focused services and solutions.
Past Employment
Vanessa has a diverse work history spanning several key roles in different organizations. She worked as a Business Application Specialist at Barhead Solutions (2019-2021), Applications Support Analyst at Logica (2011-2013), and Applications Support Analyst, Global, at Regus (2009-2011). Earlier in her career, she was a System Administrator at Philippine Dealing System Holdings Corp & Subsidiaries from 2006 to 2009.
Education and Expertise
Vanessa holds a BSBA in Information Services Management from De La Salle College of Saint Benilde, which she obtained in 2005. She further enhanced her skills with Software Quality Assurance training at UP Information Technology Training Center in 2010 and a Basic Java Programming Short Course at De La Salle University in 2008. Additionally, she completed offshore technical and financial business training in commodities trading in 2011.
Certifications and Technical Skills
Vanessa is certified in MB 300 and ITIL-F V3. Her technical proficiency includes SQL, Windows Server, Linux Server, HTML, Visual Basic, Microsoft Office Works, and Citrix. She has extensive experience in supporting multiple applications such as Microsoft D365 Commerce, Microsoft D365 Finance and Operations, Microsoft Dynamics Axapta 2009, Microsoft SSRS, CA Servicedesk Management, and several others.
Industry Experience
Vanessa's industry experience includes working in the Philippine Securities & Foreign Exchange Markets, Debt & Equities Markets, Oil and Gas, Telecommunications, Business Support Services, and Commodities Trading. She specializes in systems analysis, business analysis, system management, user management, exchange trading platforms management, debt & equities operations, and booking and inventory system management.