Wan Siew Kong
About Wan Siew Kong
Wan Siew Kong is the Director of Customer Solutions APAC at Asurion, with extensive experience in customer care and technical support roles across various companies in Singapore.
Current Positions at Asurion
Wan Siew Kong currently holds two roles at Asurion in Singapore. He has been the Director of Customer Solutions APAC since 2022 and the Regional Care Director since 2014. His responsibilities likely involve overseeing customer service strategies and operations across the Asia-Pacific region, ensuring that Asurion delivers effective support and solutions to its customers.
Role at ModusLink
Before joining Asurion, Wan Siew Kong worked at ModusLink as the CCC Operations Manager for APAC and Japan. He held this position from 2011 to 2014. His role would have involved managing customer care operations, enhancing service delivery, and supporting business growth across the Asia-Pacific and Japanese markets.
Position at Dell
Wan Siew Kong served as the Technical Support Director at Dell from 2007 to 2010. In this role, he was responsible for overseeing technical support services, managing support teams, and ensuring customer satisfaction with Dell's technological products and services.
Career at TeleTech
Wan Siew Kong worked at TeleTech as a Business Director from 2001 to 2006. During his five-year tenure, he would have played a significant role in directing business operations, developing customer service strategies, and supporting the company's growth and development.