Will Whisenant
About Will Whisenant
Will Whisenant is the Supervisor of Customer Service at Asurion, with extensive experience in call center operations and interdepartmental relations.
Company
Will Whisenant is currently working at Asurion as the Supervisor of Customer Service. Asurion is known for providing technology protection services, and Will's role involves managing customer service operations to ensure high-quality support.
Title
Will Whisenant holds the role of Supervisor of Customer Service at Asurion. This position involves overseeing the customer service team, ensuring adherence to standard operating procedures (SOPs), and fostering strong interdepartmental relationships.
Education and Expertise
Will Whisenant studied at Middle Tennessee State University (MTSU), where he earned a Bachelor of Business Administration (BBA) with a focus on Accounting from 1993 to 1999. His professional expertise includes auditing, process improvement, data analysis, and strategic development within call center operations.
Background
Will Whisenant has a comprehensive background in customer service, with experience spanning several roles and companies. Before joining Asurion, he worked at Legal Intake Professionals in various roles, including Supervisor of Workforce Management, Team Manager, and Intake Specialist. His background also includes serving as Customer Service Manager at Summit Pharmacy Solutions in Brentwood, TN. These roles have equipped him with a deep understanding of privacy and integrity compliance in customer service operations.