William Baskerville
About William Baskerville
William Baskerville is the Sr. Manager of Engineering Operations at Asurion, with extensive experience in call center management and a background in computer engineering.
Title
William Baskerville holds the position of Sr. Manager, Engineering Operations at Asurion. He has been working in this role since 2018 in the Greater Nashville Area, TN.
Current Role at Asurion
As the Sr. Manager, Engineering Operations at Asurion, William Baskerville manages engineering operations, having been in the position since 2018. His responsibilities include overseeing daily engineering operations and ensuring smooth workflow processes within the Greater Nashville Area, TN.
Previous Experience at Dell
Prior to his current role, William Baskerville worked extensively at Dell in various capacities. He served as the Manager of the Americas Commercial Client Organization PS from 2013 to 2015 and held the role of Manager of Boeing Inc. Enterprise Systems from 2011 to 2013. His career at Dell also included roles such as Client Technical Support Specialist /Coach, Client/SMB Technical Support Agent, and Supervisor at the Resolution Expert Center.
Education and Expertise
William Baskerville holds a Bachelor of Science degree in Computer Engineering from Tennessee State University. He has proven expertise in utilizing proprietary CRM databases tailored for call center sales environments. Baskerville also demonstrates strong analytical skills, with a particular ability to analyze and interpret data effectively.
Career Beginnings
William Baskerville began his career at Carmike Cinemas, where he worked as a 1st Assistant Manager from 1993 to 2000. He then moved to Country Inn & Suites By Carlson, serving as Night Manager/Auditor for six years. Both positions were located in the Greater Nashville Area, TN.