Windinle Kindo
About Windinle Kindo
Windinle Kindo is a Connected Home Expert at Asurion, specializing in technical support for consumer electronics and connected home devices.
Current Roles and Responsibilities
Windinle Kindo currently works at Asurion as a Connected Home Expert. In this role, he provides education and device optimization suggestions for a wide range of consumer electronics, including mobile devices, tablets, and home entertainment systems. Additionally, he specializes in assisting customers with technical support for complex networks of connected home devices and focuses on building rapport while offering empathetic customer service. Alongside this, Windinle Kindo is also serving as a 92A - Automated Logistical Specialist in the US Army since 2015, based in Houston, Texas.
Former Roles in Information Technology
Windinle Kindo's extensive experience in the field of Information Technology includes an internship as an Information Technology Intern at the City of Houston in 2020. He also served briefly as an Intern - Analyst Programmer at Hobux Consulting in 2011, previously working in the same company as an Application Developer in 2009. His earlier roles include stints at Café Restau chez DOUL and African Society of Distribution & Negoce (S.A.D.N) as an Application Developer, and a long tenure as a Computer Scientist at DIACFA affiliate of GFA from 2007 to 2013.
Educational Background
Windinle Kindo holds an extensive educational background. He earned a Bachelor of Science in Computer Information Systems from the University of Houston (2018-2022) and an Associate of Science in the same field from Houston Community College (2015-2018). He also completed a Master of Science in Computer Science Applied to Business Management from the University of Ouagadougou (2012-2013). His earlier qualifications include a Bachelor of Science in Information Systems and Networks from ESTA (2008-2009) and two Associate of Science degrees in Analyst Programmer from both ESTA (2004-2006) and Polytechnic University of Bobo Dioulasso (2004-2006).
Early Career and Internships
Windinle Kindo began gaining practical experience early in his career. In 2006, he was an Intern - Analyst Programmer at ONATEL SA for three months and later completed a two-month internship at ESTA. Additionally, he worked for a brief time at ESTA as an Intern - Analyst Programmer in 2005. These early roles allowed him to develop foundational skills in application development and programming.
Technical Expertise and Skills
Windinle Kindo is equipped with a strong technical background, particularly in providing logical troubleshooting and resolving operational issues on various devices and connectivity problems. His areas of expertise include customer support for complex networks of connected home devices and enhancing consumer electronics performance through device optimization. His comprehensive technical skills also support his ability to educate and assist customers in better utilizing their technology.