Juchun Cheng
About Juchun Cheng
Juchun Cheng is a Logistic Specialist at Asus, where he has worked since 2016, focusing on customer service and reverse logistics. He holds a Bachelor of Business Administration from National Taiwan University of Science and Technology, where he studied from 2009 to 2012.
Work at ASUS
Juchun Cheng currently serves as a Logistic Specialist at ASUS, a position held since 2016. In this role, Cheng focuses on optimizing logistics operations, particularly in reverse logistics, to improve customer satisfaction and reduce costs. Prior to this, Cheng worked as a Claim Administrator at ASUS from 2014 to 2016, where responsibilities included managing claims and ensuring effective communication with clients regarding logistics issues.
Education and Expertise
Juchun Cheng earned a Bachelor of Business Administration from the National Taiwan University of Science and Technology, completing the program from 2009 to 2012. This educational background provided a foundation in business administration and management, which supports Cheng's current role in logistics. Cheng demonstrates a strong focus on customer service, ensuring effective communication with clients to resolve logistics-related issues.
Background
Juchun Cheng has a professional background in logistics and claims management, with over eight years of experience at ASUS. Cheng's career began with a two-year tenure as a Claim Administrator, followed by a transition to the role of Logistic Specialist. This progression highlights Cheng's commitment to the logistics field and the ability to adapt to different responsibilities within the organization.
Achievements
In the role of Logistic Specialist, Juchun Cheng has specialized in reverse logistics, focusing on optimizing the return process. Cheng's proactive approach to learning and self-improvement has led to the consistent achievement of personal and professional goals. This dedication contributes to enhanced customer satisfaction and operational efficiency within the logistics framework at ASUS.