Geetika Pahuja
About Geetika Pahuja
Geetika Pahuja is a Scrum Master and Senior Systems Analyst with extensive experience in quality assurance and project management methodologies, including Agile and waterfall practices. She has worked for notable companies such as Verizon and ATCC, and holds multiple certifications in project management and process improvement.
Work at ATCC
Geetika Pahuja has been employed at ATCC as a Scrum Master and Senior Systems Analyst since 2019. In this role, she leads various projects and initiatives, applying her extensive knowledge of Agile and Scrum methodologies. Her responsibilities include overseeing quality assurance processes for User Acceptance Testing (UAT), End to End Testing, and IST Testing on an enterprise level. Pahuja's experience in project management contributes to the successful delivery of solutions and project documentation within the organization.
Previous Experience at Verizon
Prior to her current position, Geetika Pahuja worked at Verizon as a Senior Specialist in Client Services Management from 2008 to 2016. During her eight years in this role, she was based in Ashburn, VA. Her work involved managing client relationships and ensuring service quality, which provided her with valuable insights into customer service and operational efficiency in a large enterprise setting.
Education and Expertise
Geetika Pahuja holds a Bachelor’s Degree in Science from Delhi University, which she completed from 1997 to 2000. She also earned a Graduate Diploma in Materials Management from the Indian Institute of Materials Management between 2002 and 2003. Additionally, she studied Software Engineering at Aptech, Delhi, from 1998 to 2001. Pahuja's educational background is complemented by certifications in PMP, Six Sigma Belts, CSM, and ITILv3, reflecting her expertise in project management and process improvement.
Background in Quality Assurance and Project Management
Geetika Pahuja has over a decade of experience in managing enterprise-wide projects, focusing on delivering effective solutions and comprehensive project documentation. She has a strong background in quality assurance, having served as a Quality Assurance Team Lead at VGT from 2005 to 2006. Her familiarity with both Agile/Scrum and waterfall software development lifecycle practices highlights her versatility in project management methodologies.
Technical Skills and Tools
In her professional roles, Geetika Pahuja has demonstrated proficiency in utilizing Microsoft Project and Microsoft Office tools for project management tasks. Her technical skills are further enhanced by her training in Selenium, which supports her quality assurance efforts. Pahuja's diverse skill set enables her to effectively manage projects and contribute to continuous improvement initiatives within her teams.