Malkia Murray
About Malkia Murray
Malkia Murray is a Registered Nurse and Client Service Supervisor at Inform Diagnostics in the United States, with over 14 years of experience in customer service management and 8 years in healthcare supervision. She has a strong background in developing policies to enhance healthcare service delivery and has worked in various healthcare roles since 2002.
Work at Inform Diagnostics
Malkia Murray has been serving as a Client Service Supervisor at Inform Diagnostics since 2015. In this role, she has developed policies and procedures aimed at enhancing healthcare service delivery. Her focus is on ensuring high standards of customer service, which reflects her commitment to operational excellence in the healthcare sector.
Experience at Atlantic Health System
Malkia Murray worked at Atlantic Health System as a Nursing Assistant from 2018 to 2019. During her time there, she gained valuable experience in patient care and support. She later returned to Atlantic Health System as a Registered Nurse in 2019, where she has continued to contribute to patient care and healthcare operations for five years.
Healthcare Supervision Expertise
Malkia Murray possesses over eight years of experience in healthcare supervision. Her expertise includes improving operations through quality audits and staff coaching. She has a proven track record of leadership in healthcare settings, consistently working to enhance operational efficiency and service delivery.
Educational Background
Malkia Murray has an extensive educational background in nursing and healthcare. She studied at Union County College, where she earned an Associate of Arts and Sciences (AAS) degree. She further pursued her education at Trinitas School of Nursing, obtaining an Associate of Science in Nursing (ASN). Additionally, she holds a Bachelor of Science in Nursing from Chamberlain University.
Customer Service Management Experience
With over 14 years of experience in customer service management, Malkia Murray has demonstrated a strong commitment to customer satisfaction. Her previous roles, including a call center supervisor at Prime Hospitality and a supervisor in patient care and phlebotomy at Quest Diagnostics, have equipped her with the skills necessary to manage customer interactions effectively.