Sherri Glennon
About Sherri Glennon
Sherri Glennon is a customer service professional with extensive experience in the healthcare sector. She has a background in business process improvement and employee benefits design, and has worked at Atlantic Health since 2014.
Work at Atlantic Health System
Sherri Glennon has been employed at Atlantic Health System since 2014, where she serves in a Customer Service role. Over her tenure of 10 years, she has contributed to enhancing customer experience and operational efficiency within the organization. Her position involves managing customer inquiries and ensuring high standards of service delivery, aligning with the organization's commitment to patient care.
Previous Experience at Xerox
Before joining Atlantic Health System, Sherri Glennon worked at Xerox from 2012 to 2014 as a Health and Welfare Benefits Coordinator. In this role, she was responsible for coordinating employee benefits programs, which provided her with valuable experience in managing health-related benefits and understanding employee needs.
Education and Expertise
Sherri Glennon holds a Bachelor of Applied Science (BASc) in Psychology from Ramapo College of New Jersey, where she studied from 1994 to 1997. Additionally, she has pursued studies in Special Education and Teaching at Centenary College. Her educational background supports her understanding of human behavior, which is beneficial in her customer service role.
Skills in Employee Benefits Design
Sherri Glennon possesses skills in Employee Benefits Design, showcasing her ability to structure and manage employee benefits programs effectively. This expertise is crucial in her previous role at Xerox and enhances her contributions to customer service at Atlantic Health System, where understanding employee benefits is essential for addressing customer inquiries.
Background in Business Process Improvement
Sherri Glennon has a background in Business Process Improvement, indicating her focus on enhancing operational efficiency and service delivery. This expertise allows her to identify areas for improvement within customer service processes, contributing to a more streamlined and effective service experience for clients.