Bruno Tagliari
About Bruno Tagliari
Bruno Tagliari is a Sales Operations Coordinator with extensive experience in customer relationship management and operations. He has worked in various roles across multiple companies, demonstrating expertise in customer journeys, business analysis, and cross-functional collaboration.
Current Role at Atlas
Bruno Tagliari serves as the Sales Operations Coordinator at Atlas, a position he has held since 2023. In this role, he focuses on optimizing sales processes and enhancing operational efficiency. His responsibilities include coordinating sales strategies and ensuring alignment with company objectives. His expertise in customer journey design and customer-centric cultures supports Atlas in achieving its sales goals.
Previous Experience at Escale Digital
Before joining Atlas, Bruno worked at Escale Digital as an Especialista de CRM for five months in 2023. His role involved managing customer relationship management systems and improving customer engagement strategies. This experience contributed to his skill set in CRM and customer success.
Educational Background
Bruno Tagliari studied Administração de Empresas at Universidade Metodista de Piracicaba, where he earned a Bacharel degree from 2010 to 2014. He furthered his education with an MBA in Controladoria Empresarial e Finanças from Universidade Paulista, completed in 2016. Additionally, he studied at Kaplan Australia, obtaining a Diploma Avançado em Inglês in 2017, and earned a Diploma Avançado de Contabilidade from Academies Australasia Polytechnic in 2018.
Expertise in Customer Success
Bruno has extensive experience in customer success and operations. He worked as a Customer Success Manager at SmartHint Technology LLC from 2019 to 2020, where he developed strategies to enhance customer satisfaction. He also held the position of Head de Growth Ops | CRM Especialista at aftersale and was the Head de Revenue Ops at Clinicarx from 2021 to 2023, focusing on revenue optimization and CRM management.
Professional Skills and Competencies
Bruno Tagliari possesses a range of professional skills, including the ability to present business analysis to executive committees and boards of directors. He is proficient in managing budgets, automations, and playbooks. His experience in developing cross-functional workgroups and managing CRM systems further enhances his capabilities in sales operations and customer success.