Samantha Hughes
About Samantha Hughes
Samantha Hughes is an Implementation Manager at Atlas, where she has worked since 2021. She has over ten years of customer service experience and has held various roles in multiple companies, including positions at Attune, Knowlogy, and MicroTek.
Work at Atlas
Samantha Hughes has been serving as an Implementation Manager at Atlas since 2021. In this role, she is responsible for overseeing the implementation of projects and ensuring that client needs are met effectively. Her experience in customer service and account management contributes to her ability to manage client relationships and project timelines efficiently.
Previous Experience at Attune
Before joining Atlas, Samantha worked at Attune as an Account Manager from 2017 to 2020. During her tenure, she developed strong client relationships and managed various accounts. She also held the position of Senior Account Manager at Attune for a brief period in 2020, where she continued to enhance her skills in account management.
Career at Knowlogy
Samantha was employed at Knowlogy as a Senior Account Manager for nine months, from 2020 to 2021. In this position, she focused on managing client accounts and ensuring their satisfaction with the services provided. This role further solidified her expertise in customer service and account management.
Educational Background
Samantha Hughes completed her Bachelor of Arts in English at Illinois State University, where she studied from 2007 to 2011. Her education provided her with strong communication skills, which she has applied throughout her career in various customer service roles.
Customer Service Experience
With over ten years of customer service experience, Samantha has held various positions that have equipped her with a comprehensive understanding of client needs. Her roles have included Customer Service Coordinator at MicroTek, Customer Service Representative at MISUMI USA, and Assistant Manager at Lindt & Sprungli, among others. This extensive background has prepared her for her current role as Implementation Manager.