Charity Cox Hayden
About Charity Cox Hayden
Chief Nursing Officer
Charity Cox-Hayden is the Chief Nursing Officer responsible for all service-related metrics within her organization. Her role involves overseeing quality control, patient safety, and the satisfaction of patients, physicians, and employees. Since assuming this position, she has implemented various initiatives aimed at improving operational efficiency and clinical outcomes.
Professional Background in Nursing Administration
Charity Cox-Hayden has been operating as a nurse and nurse administrator since 2001. She advanced her career by taking on leadership roles such as Regional Administrator for United Surgical Partners International (USPI), Inc., where she managed complex multi-site operations, including single and multi-specialty ambulatory surgical facilities and billing offices. Additionally, she was an administrator for Surgical Management Professionals, overseeing an ambulatory surgical facility with an annual volume of 3500 cases.
Education and Expertise in Healthcare Management
Charity Cox-Hayden holds a bachelor's degree in Nursing from Indiana University South Bend and a master's degree in business administration with a focus on Healthcare Management from Keller Graduate School of Management of DeVry University. Her educational background equips her with a balanced proficiency in both clinical care and healthcare administration.
Experience in Specialty Areas
Charity Cox-Hayden has accrued diverse experiences in specialty areas during her career. She spent significant time in a cardiovascular ICU, where she received extensive acute-care training. Early in her career, she worked in a neurosurgeon’s office while attending nursing school, providing her with insights into the business side of healthcare. Later, she moved on to roles in open-heart and neurosurgery operating rooms, further expanding her clinical expertise.