Tj Reinhart
About Tj Reinhart
Tj Reinhart is a Customer Support professional with extensive experience in technical support roles across various companies. He has worked in customer support and engineering positions since 2013, currently serving as a Tier 2 Customer Support representative at AtoB.
Current Role at AtoB
Tj Reinhart currently holds the position of Customer Support, Tier 2 at AtoB. He has been with the company since 2021, contributing to customer service operations for three years. In this role, he is responsible for addressing customer inquiries and providing solutions to enhance the user experience.
Previous Experience in Customer Support
Before joining AtoB, Tj Reinhart accumulated significant experience in customer support roles. He worked as a Senior Support Engineer at Sumo Group from 2016 to 2019, where he developed skills in technical support. He also served as a Customer Success Associate at Paladin Cyber for five months in 2021 and as a Support Analyst at MercuryWorks for four months in 2019.
Early Career in Technology and Support
Tj Reinhart began his career in technology with roles that focused on support and web development. He worked as a Support Technician at IPConfigure Inc. for three months in 2016 and as a Helpdesk Technician at Washington Square Associates from 2014 to 2015. Additionally, he gained experience as a Web Development Intern at Stafford Technologies, LLC in 2013.
Educational Background
Tj Reinhart's educational journey includes studying Computer Science at Old Dominion University, where he pursued a Bachelor of Science degree from 2013 to 2014. He also attended Tidewater Community College, earning an Associate’s Degree in Business Administration and Management, General & Computer Science from 2014 to 2016. His foundational education was completed at North Stafford High School from 2009 to 2013.