Sandra Ponder
About Sandra Ponder
Sandra Ponder is a Customer Service Manager at AtriCure, Inc., where she focuses on fostering long-term customer relationships. With previous experience as a National Account Program Manager at Cintas, she applies her analytical skills and management expertise to enhance customer loyalty and drive sales.
Work at AtriCure
Sandra Ponder has been serving as the Customer Service Manager at AtriCure, Inc. since 2007. In this role, she focuses on building long-term relationships with customers to enhance customer loyalty. Her leadership contributes to the effectiveness of the service organization, where she implements strategies to motivate associates and drive sales. Ponder's solutions-oriented approach plays a key role in meeting customer retention objectives.
Previous Experience at Cintas
Prior to her tenure at AtriCure, Sandra Ponder worked at Cintas as a National Account Program Manager from 2004 to 2006. During her two years in this role, she operated in the Cincinnati, Ohio area. Her experience at Cintas provided her with valuable insights into customer service management and account strategy, which she has applied in her current position.
Education and Expertise
Sandra Ponder studied at Florissant Valley Community College. Her educational background, combined with her extensive experience in customer service management, equips her with analytical skills and management expertise. Ponder leverages these skills to develop business-building strategies and address competitive challenges in her current role.
Leadership and Team Building
In her role as Customer Service Manager, Sandra Ponder leads highly effective service organizations by building productive teams. She emphasizes sound hiring decisions to create a strong workforce. Her proven track record in motivating associates has been instrumental in driving sales and achieving customer retention goals.