Jennifer N. Ivie
About Jennifer N. Ivie
Jennifer N. Ivie serves as the Senior Director of Elevate Managed Services at Atrium, a position she has held since 2024. With extensive experience in various managerial roles across multiple companies, she has contributed significantly to business processes and integrations in the technology and finance sectors.
Current Role at Atrium
Jennifer N. Ivie serves as the Senior Director of Elevate Managed Services at Atrium. She has held this position since 2024. In her role, she oversees managed services initiatives, focusing on enhancing service delivery and operational efficiency.
Previous Experience at Salesforce
Prior to her current role, Jennifer worked at Salesforce as a Senior Manager and Portfolio Services Leader from 2022 to 2024. During her tenure, she contributed to various projects that improved service offerings and client engagement strategies.
Background in Managed Services
Jennifer has extensive experience in managed services. She was the Director of Managed Services at RelationEdge, a Rackspace Technology Company, from 2018 to 2020. Additionally, she served as a Senior Salesforce Project Manager at the same company during that period.
Education and Professional Development
Jennifer studied at Queens University of Charlotte and completed her Associates in Business Management at Cleveland Community College from 1995 to 1997. She also pursued professional development through Trailhead by Salesforce, enhancing her skills in Salesforce technologies.
Key Contributions and Projects
Throughout her career, Jennifer has led several significant initiatives. At Sterling Capital Management, she integrated multiple business lines onto a single CRM platform and developed a new management reporting system. At Yap LLC, she revamped the vacation policy for commissioned employees and transformed a paper-based HR tracking system into a digital format.