Mike Randall
About Mike Randall
Mike Randall is a Senior Technical Support Engineer with extensive experience in technical support and engineering roles across various companies. He has worked at AtScale since 2019 and previously held positions at Arcadia Data, Teradata, Seamless Technologies, HP Software, and Munich Re America.
Current Role at AtScale
Mike Randall serves as a Senior Technical Support Engineer at AtScale, a position he has held since 2019. He operates in the Raleigh-Durham, North Carolina area. In this role, he is responsible for providing technical support and solutions to clients, ensuring optimal use of AtScale's products and services.
Previous Experience at Arcadia Data
Prior to his current role, Mike Randall worked at Arcadia Data as a Senior Technical Support Engineer and Technical Account Manager from 2017 to 2019. During his two years in the Raleigh-Durham, North Carolina area, he focused on delivering technical support and managing client accounts to enhance user experience with Arcadia Data's solutions.
Tenure at Teradata
Mike Randall's career at Teradata spanned from 2010 to 2017. He held multiple positions, including Advanced Support Engineer for five months and Solutions Engineer (Aster Support) for six years. His work took place in both the Greater Philadelphia Area and Raleigh-Durham, NC, where he contributed to technical support and solutions engineering.
Education Background
Mike Randall studied at Jacksonville University from 1985 to 1989, completing a four-year program. His education provided a foundation for his career in technical support and engineering.
Career Progression Before AtScale
Before joining AtScale, Mike Randall held various technical roles, including Consulting Engineer at Seamless Technologies from 2007 to 2008, Support Engineer Level 2 at HP Software from 2008 to 2010, and Sr Unix Administrator at Munich Re America from 1999 to 2007. His diverse experience across these positions contributed to his expertise in technical support and engineering.