Todd Kelleher
About Todd Kelleher
Todd Kelleher is the Director of Customer Engineering at AtScale, where he has worked since 2024. He has extensive experience in technical support and engineering roles, having previously held positions at companies such as Motorola, Sonos, and Nortel Networks.
Current Role at AtScale
Todd Kelleher serves as the Director of Customer Engineering at AtScale since 2024. In this role, he is responsible for overseeing customer engineering initiatives and ensuring that clients receive effective technical support and solutions tailored to their needs. His leadership in this position contributes to the company's commitment to delivering high-quality customer experiences.
Previous Experience at AtScale
Before his current role, Todd Kelleher worked at AtScale as the Senior Manager of Sustaining Engineering from 2022 to 2024. In this capacity, he focused on maintaining and enhancing the performance of existing engineering solutions. He also held the position of Principal Technical Support Engineer at AtScale from 2019 to 2022, where he provided advanced technical support to clients in the Greater Boston Area.
Career at Sonos, Inc.
Todd Kelleher has significant experience at Sonos, Inc., where he held multiple roles over several years. He served as the Team Leader for Tier 3 Technical Support from 2010 to 2016, managing a team responsible for resolving complex technical issues. He continued his career at Sonos as a Distinguished Technical Support Engineer from 2016 to 2019, providing expert-level support and guidance.
Technical Background and Education
Todd Kelleher studied at Worcester Polytechnic Institute, where he earned a Bachelor of Science degree in Electrical and Electronics Engineering from 1992 to 1996. This educational background laid the foundation for his technical expertise in engineering and support roles throughout his career.
Prior Technical Roles
Before his tenure at Sonos, Todd Kelleher worked at several other companies in technical support roles. He was a Senior Technical Support Engineer at Quantum Bridge from 2000 to 2004 and at Nortel Networks from 1998 to 2000. He also held the position of Distinguished Member of the Technical Staff at Motorola from 2004 to 2008, where he contributed to various technical projects.