Dean Humphrey
About Dean Humphrey
Dean Humphrey is a Business Development and Account Director at Attensi, where he has worked since 2022. With over 25 years of experience in the retail industry, he has held various managerial roles at companies such as Starbucks, EE, and Woolworths, focusing on talent development and customer service enhancement.
Current Role at Attensi
Dean Humphrey serves as the Business Development and Account Director at Attensi, a position he has held since 2022. In this role, he focuses on creating impactful training solutions through gamified simulations. His background as an ex-customer of Attensi provides him with unique insights into the company's offerings. He emphasizes the importance of talent development and enhancing customer service through innovative training methods.
Previous Experience at Starbucks
Dean Humphrey has held multiple roles at Starbucks, contributing to the company's operations and digital strategy. He worked as the UK Digital Manager from 2020 to 2022, overseeing digital initiatives in London. Prior to that, he served as the UK Operations Manager for one year and as District Manager for four years, both roles focused on improving operational efficiency and customer experience in the London area.
Career Background in Retail Management
Dean Humphrey has extensive experience in retail management, having worked in various capacities across notable companies. He was a Regional Manager at EE from 2011 to 2015 and held the position of Store Manager at Orange from 2009 to 2011. His early career included roles such as Store Manager at Woolworths and Sales Manager at Focus DIY, where he developed foundational skills in team leadership and customer engagement.
Passion for Training and Development
Dean Humphrey is dedicated to delivering real-world impact through innovative training solutions. He believes in the importance of supporting organizations with talent development to enhance customer service and overall experience. His commitment to making a difference in people's lives is rooted in his 25 years of experience in the retail industry, where he has consistently focused on improving operational outcomes and customer satisfaction.
Innovative Approach to Training
At Attensi, Dean Humphrey describes the company as one of the most exciting brands in the training and development sector. He appreciates its innovative approach to creating bespoke gamified training simulations that engage employees and enhance learning outcomes. His experience and insights contribute to the ongoing development of effective training strategies that resonate with organizations seeking to improve their workforce capabilities.