Madeleine Porter
About Madeleine Porter
Madeleine Porter serves as the Vice President of Retail at Attensi, where she focuses on developing training simulations to enhance sales and customer experience. She has a diverse background in retail and sales, with previous roles at BT and Arcadia Group, and has worked in both the UK and Switzerland.
Work at Attensi
Madeleine Porter has been with Attensi since 2020, initially serving as Director of Business Development - Retail. She progressed to Head of Specialty Retail in 2021 and currently holds the position of Vice President of Retail, a role she has occupied since 2022. In her current position, she focuses on developing training simulations that enhance key performance indicators, including sales, staff engagement, retention, and customer experience. Her work supports the company's mission to improve retail performance through innovative training solutions. She operates in a hybrid capacity from Lausanne, Vaud, Switzerland.
Previous Experience at BT
Prior to her tenure at Attensi, Madeleine Porter worked at BT for six years in various roles. She began as a Sales Enablement Manager from 2014 to 2016, followed by a position as Senior Business Transformation Manager from 2016 to 2017. She then served as Head of Sales from 2017 to 2020. During her time at BT, she developed skills in sales strategy and business transformation, contributing to her expertise in retail management.
Career Background in Retail
Madeleine Porter has a solid foundation in retail management, having worked at notable companies before joining Attensi. She was a Retail Store Manager at Arcadia Group Ltd from 2006 to 2008 and participated in the Retail Graduate Programme at Harrods from 2010 to 2011. Additionally, she served as an Executive Assistant to the Managing Director at Ferrari in 2009. This diverse experience has equipped her with a comprehensive understanding of the retail sector.
Education and Expertise
Madeleine Porter studied at Loughborough High School from 2000 to 2007 before pursuing higher education at the University of Birmingham. She graduated with a degree in Business Management, including a Year In Industry, from 2008 to 2012. Her educational background has provided her with a strong foundation in business principles, which she applies in her professional roles.
International Work Experience
Madeleine Porter has gained valuable international work experience, having worked in both the UK and Switzerland. This exposure to different markets and cultures has enhanced her adaptability and understanding of global retail dynamics. Her career reflects a commitment to leveraging her diverse experiences to drive performance in the retail sector.