Tori Pope
About Tori Pope
Tori Pope serves as the Director of Customer Success - CS Excellence at Attensi, where she has worked since 2023. With a background in customer success and e-commerce management, she has held various roles at notable companies including Amazon and zooplus.
Work at Attensi
Tori Pope currently serves as the Director of Customer Success - CS Excellence at Attensi, a position she has held since 2023. In this role, she focuses on enhancing customer success strategies and improving customer experience initiatives. Prior to this promotion, she worked as a Senior Customer Success Manager at Attensi from 2022 to 2023, where she contributed to the development and implementation of customer engagement strategies.
Previous Experience
Before joining Attensi, Tori Pope gained significant experience at Amazon, where she held multiple roles. She worked as an Associate Vendor Manager in 2018 and later served as a Vendor Manager from 2019 to 2020. From 2020 to 2022, she was a Program Manager for Alexa Shopping. Additionally, she worked at zooplus as a Junior e-Commerce Shop Manager from 2015 to 2016 and as a Freelance e-Commerce Admin Assistant & Translator from 2014 to 2015.
Education and Expertise
Tori Pope studied at the University of Oxford, where she earned both a Bachelor of Arts in Modern Languages (German) from 2008 to 2012 and a Master's degree in the same field from 2013 to 2014. Her academic background supports her fluency in German and intermediate proficiency in Spanish. Tori's educational experiences have equipped her with the skills necessary to drive customer success and enhance customer experiences.
Background
Tori Pope has a diverse professional background that includes roles in marketing and publishing. She worked as a Marketing Assistant at DMG Dental-Material Gesellschaft mbH from 2012 to 2013 and as a Publishing Assistant at Westermann Gruppe for four months in 2013. Her varied experiences across different sectors have contributed to her ability to build strong, collaborative relationships and approach tasks with attention to detail.
Skills and Motivations
Tori Pope is motivated by projects that deliver value for both individuals and businesses at scale. She has extensive experience in driving customer success initiatives and improving customer experience. Her approach is characterized by a positive attitude and a focus on collaboration, which enables her to effectively engage with clients and stakeholders.