Mark Martinez
About Mark Martinez
Mark Martinez is a Customer Support Associate at Audeze, specializing in character modeling using ZBrush and Maya. He holds a Bachelor of Fine Arts degree from California State University, Fullerton, and has previous experience in various roles, including IT Manager and Trainer.
Current Role at Audeze
Mark Martinez has been serving as a Customer Support Associate at Audeze since 2019. In this role, he is responsible for assisting customers with inquiries and providing support related to Audeze's audio products. His experience in customer service contributes to his ability to address customer needs effectively.
Previous Experience at Trader Joe's
Prior to his current position, Mark worked at Trader Joe's as a Crew Member from 2014 to 2019. During his five years there, he gained valuable experience in customer service and retail operations, which has informed his approach to customer interactions in his current role.
Education and Expertise in Animation
Mark graduated from California State University, Fullerton, with a Bachelor of Fine Arts degree in Animation, Interactive Technology, Video Graphics, and Special Effects. His education, completed from 2012 to 2016, has provided him with a strong foundation in visual arts and character modeling, particularly using software such as ZBrush and Maya.
Experience at Disney Parks & Resorts
From 2012 to 2014, Mark worked as a Trainer at Disney Parks & Resorts in Anaheim, California. In this role, he was responsible for training new employees, enhancing their skills in customer service and operational procedures within the park environment.
IT Management Background
Before his roles in customer service and animation, Mark served as an IT Manager at Ncc Recovery from 2007 to 2011 in Victorville, California. His experience in IT management provided him with technical skills and knowledge that complement his customer support capabilities.