Amber E Logan
About Amber E Logan
Amber E Logan is a Service Enablement Manager with extensive experience in instructional design and training program development. She has held various roles in organizations such as ServiceMax and HSBC Mortgage Services, and she holds degrees in Mortuary Science and Technical Management.
Current Role at Augury
Amber E Logan serves as the Service Enablement Manager at Augury, a position she has held since 2022. In this role, she focuses on creating and organizing training materials that align with the company's evolving business needs. Her responsibilities include ensuring the accessibility of these materials and utilizing various instructional design tools to develop engaging training content.
Education and Expertise
Amber E Logan has a diverse educational background. She earned an Associate of Applied Science in Mortuary Science from Malcolm X College, studying from 1997 to 1999. She later achieved a Bachelor's degree in Technical Management with a concentration in Project Management from DeVry University, completing her studies from 2007 to 2010. In 2022, she obtained a certification in UX/UI from The George Washington University, enhancing her skills in user experience design.
Professional Background
Amber E Logan has extensive experience in various roles across multiple organizations. Before joining Augury, she worked at ServiceMax in several capacities, including Head of Diversity, Equity & Inclusion, and Professional Services Enablement Manager. Her career also includes positions at HSBC Mortgage Services, where she served as a Learning & Development Specialist and Control Analyst, among others. Additionally, she has experience in the military, having worked as a Human Resources Manager in the US Army and Florida Army National Guard.
Achievements in Training and Development
Amber E Logan has demonstrated expertise in designing and implementing training programs. She has created impactful learning materials that include process documentation, quick reference guides, and playbooks. Her understanding of adult learning principles allows her to develop engaging content that meets the needs of diverse learners. She consistently updates training materials to ensure they remain relevant and effective.
Freelance Experience in UX Design
In 2022, Amber E Logan worked as a Freelance UX Designer for The Kindness Project in Emmaus, Pennsylvania. This role lasted for two months and allowed her to apply her UX/UI certification in a practical setting. Her freelance experience complements her extensive background in training and development, showcasing her versatility in both educational and design-focused roles.