Brielle Fragale
About Brielle Fragale
Brielle Fragale serves as the Senior Director of Customer Success at Augury, bringing extensive experience from her previous roles at Datorama and GroupM. She holds a Bachelor's degree in Advertising from Rowan University and possesses strong skills in multitasking, strategic problem-solving, and team management.
Current Role at Augury
Brielle Fragale currently serves as the Senior Director of Customer Success at Augury, a position she has held since 2024. In this role, she is responsible for overseeing customer success initiatives and ensuring client satisfaction. Her leadership is focused on enhancing customer engagement and driving value through Augury's offerings.
Previous Experience at Datorama
Prior to her current role, Brielle Fragale worked at Datorama, a Salesforce Company, in various capacities from 2015 to 2022. She began as a Client Success Manager and progressed to Project Manager Team Lead, Project Manager, and ultimately Director of Professional Services for North America. Her tenure at Datorama spanned seven years, during which she developed expertise in client management and project execution.
Early Career and Education
Brielle Fragale began her career as a Marketing and Sales Assistant at Direct Travel in 2010. She also interned at MTV Networks in Advertising Sales in 2011. She holds a Bachelor's degree from Rowan University, where she studied Public Relations, Advertising, and Photography, completing her studies from 2008 to 2012. This educational background laid the foundation for her career in customer success and project management.
Skills and Expertise
Brielle Fragale possesses strong multitasking skills, which have been essential in managing complex projects and teams effectively. Her background includes strategic problem-solving and team management, contributing to her success in customer success roles. She is recognized for her outgoing and resourceful nature, which aids in building strong relationships with clients and stakeholders.
Experience at GroupM
Before her time at Datorama, Brielle Fragale worked at GroupM as a Senior Research Analyst from 2013 to 2015 and as a Research Analyst from 2012 to 2013. In these roles, she focused on tactical planning and implementation research, gaining valuable insights into market dynamics and client needs that would benefit her future positions in customer success.