Yuval Niv
About Yuval Niv
Yuval Niv serves as the VP of Customer Success & Services at Augury, where he emphasizes cross-team collaboration and customer journey optimization. With a background in data analytics and extensive experience in client services, he has held various leadership roles at companies like Datorama and Sizmek.
Current Role at Augury
Yuval Niv serves as the Vice President of Customer Success & Services at Augury, a position he has held since 2022. In this role, he focuses on enhancing customer experiences and ensuring successful service delivery. His leadership emphasizes cross-team collaboration to meet long-term business objectives. Based in New York, New York, he plays a pivotal role in driving customer satisfaction and engagement within the organization.
Previous Experience at Datorama
Before joining Augury, Yuval Niv worked at Datorama, a Salesforce Company, where he held multiple positions from 2017 to 2022. He initially served as Director of Professional Services for one year before advancing to Vice President of Global Services & Implementation, a role he maintained for four years. His responsibilities included overseeing service delivery and implementation strategies, contributing to the company's growth and customer success initiatives.
Career at Sizmek
Yuval Niv's career at Sizmek (formerly MediaMind) spanned from 2008 to 2016, where he held several roles. He began as a Data Engineer, later becoming the Data Services Team Leader, and ultimately served as Director of Client Integrations. His tenure at Sizmek was marked by a focus on data analytics and client integration strategies, enhancing the company's service offerings in the digital advertising space.
Education and Expertise
Yuval Niv studied at Ben-Gurion University of the Negev, where he developed a strong foundation in data analytics and business intelligence. His extensive hands-on experience in these areas has informed his approach to customer success and service delivery. He specializes in constructing and organizing customer journeys, ensuring exceptional experiences across all touchpoints in the service process.
Advocacy for Professional Integrity
In his professional roles, Yuval Niv advocates for integrity, transparency, and direct communication. He believes these values are essential for fostering effective collaboration and achieving business goals. His leadership style promotes a culture where teams work together to enhance customer satisfaction and drive organizational success.