Achraf Ras
About Achraf Ras
Achraf Ras is a Customer Success Associate at Aurea Software, specializing in enhancing product utilization and customer engagement in the retail sector.
Current Title and Role at Aurea Software
Achraf Ras is a Customer Success Associate at Aurea Software. Since December 2015, he has been working remotely, emphasizing customer success in the retail sector. His role involves developing customer processes and programs to enhance product utilization. He engages with customers through direct communication and the community portal to identify key success factors.
Previous Role at Capgemini as IT Support Engineer
Before joining Aurea Software, Achraf Ras worked as an IT Support Engineer at Capgemini in Casablanca, Morocco, for 11 months in 2015. During his tenure, he was responsible for providing technical support and troubleshooting IT-related issues, ensuring smooth operations and user satisfaction.
Previous Role at Capgemini as Software Engineer
Achraf Ras also held a position as a Software Engineer at Capgemini in Casablanca, Morocco, from 2013 to 2015. His work in this role spanned two years, focusing on software development and system maintenance. He contributed to various projects that involved coding, testing, and implementing software solutions.
Educational Background and Expertise
Achraf Ras has a strong educational background, having studied at Université de Bretagne Occidentale, where he achieved a Master’s degree in Développement à l'offshore des systèmes d'information in 2013. He also holds a Master’s degree in Qualité logiciel from Université Ibn Tofail (2012) and a licence professionnelle développeur Java C++ from the same institution (2011). His academic qualifications have equipped him with extensive knowledge and skills in software development and quality assurance.