David Rodriguez
About David Rodriguez
David Rodriguez is a Technical Account Director at Aurea Software with extensive experience in technical support and customer service roles.
Title
David Rodriguez is currently serving as the Technical Account Director at Aurea Software, a position he has held since 2021.
Company
David Rodriguez is associated with Aurea Software. He has held multiple positions at the company, including Technical Account Manager and L3 Support Engineer.
Previous Experience
Before his current role, David Rodriguez was a Technical Account Manager for 6 months at Aurea Software in 2021. He also worked as an L3 Support Engineer at Aurea Software from 2018 to 2021, and as a Technical Support Specialist at TELUS International Central America from 2015 to 2018. Additionally, he was a Customer Service Representative at LifeMiles from 2012 to 2015.
Education and Expertise
David Rodriguez studied Computer Science at Universidad Evangélica de El Salvador, obtaining an Engineer's degree over a period of five years from 2014 to 2019. His expertise includes managing and organizing technical conversations with top corporate clients, acting as a Subject Matter Expert for various products, and facilitating cross-product adoption at Aurea Software.
Responsibilities at Aurea Software
David Rodriguez organizes and drives technical conversations with the top 20 corporate clients at Aurea Software. He acts as a Subject Matter Expert for multiple products within the company and facilitates cross-product adoption by addressing limitations and concerns with Aurea's software catalogue.