Doug Elder
About Doug Elder
Doug Elder is a Customer Success Manager at Aurea Software and a Technical Support Engineer at Jive Software. He also works as a Business Analyst at DevonWay and holds a Bachelor of Science from Oregon State University.
Customer Success Manager at Aurea Software
Doug Elder has been serving as a Customer Success Manager at Aurea Software since 2016. In this role, he focuses on ensuring that customers achieve their desired outcomes while using Aurea's range of products and services. His responsibilities include managing customer relationships, understanding client needs, and providing strategic recommendations to enhance customer satisfaction and retention.
Technical Support Engineer at Jive Software
In 2015, Doug Elder began his tenure as a Technical Support Engineer at Jive Software. Here, he is responsible for troubleshooting and resolving technical issues reported by users. His role involves providing technical assistance, handling escalations, and ensuring that customers have a seamless experience with Jive Software's products.
Business Analyst at DevonWay
Since 2012, Doug Elder has been working as a Business Analyst at DevonWay, located in Portland, Oregon. His duties include analyzing business processes, identifying areas for improvement, and implementing solutions to optimize operational efficiency. He collaborates with various departments to ensure that the company's strategic goals align with its business objectives.
Education at Oregon State University
Doug Elder earned his Bachelor of Science degree from Oregon State University, where he studied from 2002 to 2006. His education has provided him with a strong foundation in the scientific principles and analytical skills necessary for his current professional endeavors.