Henrique Cunha
About Henrique Cunha
Henrique Cunha is the SaaS Operation Command & Center Manager at Aurea Software, with a background in IT security and network infrastructure management at AT&T and IBM.
Title and Current Role at Aurea Software
Henrique Cunha is currently the SaaS Operation Command & Center Manager at Aurea Software. He started in this role in 2018 and is based in a virtual office in Campinas, Sao Paulo, Brazil. In this position, he leads a remote team distributed across Brazil, Guatemala, Canada, and India, focusing on major incident management and external communications.
Previous Experience at AT&T
Henrique Cunha worked at AT&T for multiple years. From 2010 to 2017, he was the IT Security Services Manager in Campinas, Sao Paulo, Brazil. Prior to that, he served as the IT Network Infrastructure Manager from 2008 to 2010. His roles at AT&T were centered around IT security services and network infrastructure management.
Career at IBM
Henrique Cunha has an extensive career history with IBM. He started as a Global Services Trainee from 2005 to 2006 in Hortolandia, Sao Paulo, Brazil. Post that, he became a Network Support Analyst from 2006 to 2007, then served as the Team Leader for Information Security from 2007 to 2008. These roles at IBM were pivotal in honing his skills in network support and information security.
Early Career and Education
Henrique Cunha's early career includes a role at Nutricash as IT Infrastructure Coordinator in 2005 in Salvador, Bahia, Brazil. He achieved his MBA in Business Management from Fundação Getulio Vargas between 2005 and 2006. Before that, he studied Network and Computer Science at Universidade Salvador, graduating in 2005 after seven years of study.
Key Projects and Initiatives
During his career, Henrique Cunha has been involved in significant projects. He implemented a 5x24 work schedule to reduce overtime costs by leveraging team members' time zones. He played a crucial role in renegotiating the New Relic contract, resulting in a 50% cost reduction. He also managed the project for implementing the Prometheus Monitoring system, which aided in resource allocation and progress tracking. Additionally, he utilized Agile methodology to expedite the delivery of a monitoring solution.