Muhammad Usman
About Muhammad Usman
Muhammad Usman is a SaaS Operations L2 Engineer at Aurea Software with extensive experience in cloud architecture and network planning.
Title
Muhammad Usman currently holds the position of SaaS Operations L2 Engineer at Aurea Software. He has been in this role since 2017 and operates out of Austin, Texas, United States.
Professional Experience at Aurea Software
Muhammad Usman is employed at Aurea Software as a SaaS Operations L2 Engineer. His responsibilities include architecting and deploying application servers on Amazon AWS Cloud, planning and implementing network architecture, and maintaining production, testing, and upgrade environments for SaaS applications. He collaborates with IT, engineering, and business groups to ensure the scalability, performance, and security of systems.
Previous Roles in Technical Support
Before joining Aurea Software, Muhammad Usman held various technical support roles. He worked at Ignite Technologies as an L3 Technical Support Engineer from 2015 to 2017. Prior to that, he was an L2 Technical Support Engineer at Versata from 2014 to 2015. His earlier experience also includes a stint at Chemonics International as an IT Specialist from 2009 to 2011 and a Senior System and Network Engineer role at Blue Net Broadband from 2006 to 2008.
Education and Training
Muhammad Usman has an extensive educational background. He attended the Virtual University of Pakistan, where he achieved a Master's degree between 2007 and 2010. He has also studied at multiple Cisco Networking Academies: in 2008 and 2009. Additional training includes various courses on management and network engineering at the Open Source Resource Center, Cisco Local Academy, and United Nations Institute for Training and Research (UNITAR) over different periods.
Technical Expertise
Muhammad Usman has significant expertise in architecting and deploying application servers on the Amazon AWS Cloud. He plays an integral role in the planning and implementation of network architecture, ensuring it meets both current and future organizational requirements. He is responsible for maintaining data integrity by developing a deep understanding of application, system, and database architecture. Additionally, he participates actively in SaaS infrastructure deployments aimed at enhancing system capabilities.