Nisha D'souza
About Nisha D'souza
Nisha D'souza is a Principal Technical Support Engineer at Aurea Software with over a decade of experience in product and application support.
Company
Nisha D'souza is currently employed at Aurea Software as a Principal Technical Support Engineer. She has been with the company since 2012 and is based in Austin, Texas, United States. Aurea Software focuses on providing robust enterprise software solutions, and in her role, Nisha contributes significantly to supporting their wide array of products and services.
Title
Nisha D'souza holds the position of Principal Technical Support Engineer at Aurea Software. In this role, she specializes in troubleshooting and resolving complex technical issues, ensuring that clients receive timely and effective solutions. Her extensive knowledge in product and application support positions her as a vital member of the technical support team.
Previous Positions
Prior to her current role at Aurea Software, Nisha served in various technical and support capacities. She worked at Progress as a Business Process Management Professional from 2011 to 2012 in Bedford, Massachusetts, United States. Before that, she was a Web Solutions Specialist at Directi in India for 8 months. Her early career included a role as Operations Executive at Infosys in Bangalore, Karnataka, India, from 2008 to 2010.
Education and Expertise
Nisha D'souza completed her Master of Business Administration from the University of Mumbai, where she studied from 2011 to 2014. She also holds a Bachelor of Science degree from the same institution, which she earned between 2005 and 2008. Nisha has developed a strong foundation in multiple programming and scripting languages, including Java, HTML, Linux, XML, and SQL. Her educational background complements her technical expertise, allowing her to excel in her field.
Skills and Professional Strengths
With over a decade of experience in product and application support, Nisha D'souza possesses a keen ability to troubleshoot and resolve complex technical issues. She is proficient in various programming languages such as Java, HTML, Linux, XML, and SQL. Nisha is adept at multitasking and prioritizing tasks to meet client needs effectively. She is known for her capability to work both autonomously and as part of a high-performing team, delivering exceptional technical support consistently.