Dru Hoagland
About Dru Hoagland
Dru Hoagland is a Systems Administrator at Aurora Solar, with previous experience at DoorDash, Dexcom, OneNeck IT Solutions, and Banner Health.
Title and Current Position
Dru Hoagland serves as Systems Administrator for Corporate Operations at Aurora Solar. In this role, Dru is responsible for managing the systems that support corporate operations, ensuring smooth and efficient processes within the organization.
Professional Experience at Aurora Solar
At Aurora Solar, Dru Hoagland is the primary Atlassian administrator for Software, Operations, and Service Management projects. Dru has designed and implemented an automation platform for role-based application assignment and provisioning from Okta. Additionally, Dru has developed workflow and process improvements for the IT Service Desk and Corporate Operations team.
Previous Roles and Experience
Before joining Aurora Solar, Dru Hoagland worked at DoorDash as a Senior Service Desk Engineer from 2020 to 2022 in Arizona. Prior to that, Dru was a Service Desk Technician II at Dexcom from 2019 to 2020 in Mesa, Arizona. Dru has also held similar roles at OneNeck IT Solutions from 2017 to 2019 in Tempe, Arizona, and at Banner Health from 2016 to 2017 in Phoenix, Arizona.
Contributions to IT Knowledge Base
Dru Hoagland has created and continuously contributes to an internal and external IT knowledge base at Aurora Solar. This resource aids in streamlining IT operations and providing valuable information to both internal team members and external stakeholders.
IT Onboarding and Offboarding Procedures
Dru Hoagland established IT onboarding and offboarding procedures at Aurora Solar, handling weekly assignments ranging from equipment fulfillment to role-based provisioning. These procedures ensure new hires are effectively equipped with necessary tools and that departing employees are efficiently offboarded, maintaining security and operational integrity.