Eraj Siddiqui
About Eraj Siddiqui
Eraj Siddiqui is the SVP of Customer Success & Services at Aurora Solar, with over 20 years of experience in customer-facing and leadership roles.
Company
Eraj Siddiqui currently holds the position of Senior Vice President, Customer Success & Services at Aurora Solar, a company based in the San Francisco Bay Area. Aurora Solar focuses on providing software used to design and sell solar projects. His role at Aurora Solar involves leading the digitization and optimization efforts for the company's GTM (Go-to-Market) tech stack. He also collaborates closely with the engineering team to support data-driven decision-making.
Title
Eraj Siddiqui serves as the Senior Vice President, Customer Success & Services at Aurora Solar. In this capacity, he is responsible for overseeing the customer success function, ensuring that customers receive maximum value from Aurora Solar’s products and services. His leadership focuses on fostering customer satisfaction, retention, and overall success.
Education and Expertise
Eraj Siddiqui earned an MBA in General Management and Strategy from the University of California, Berkeley, Haas School of Business, where he studied from 2003 to 2006. Additionally, he holds a Bachelor of Science degree in Electrical, Electronics, and Communications Engineering from Jamia Millia Islamia, where he attended from 1990 to 1994. His background as an electronics engineer has equipped him with the technical skills necessary to lead data-driven initiatives and contribute to technology optimization in his roles.
Background
Eraj Siddiqui brings over 20 years of experience in customer-facing and leadership roles across various stages of startups and large corporations. Previously, he worked at Autodesk as the Director of Customer Success Strategy, Operations, and Technology (2017-2019), at Centrify Corporation as the Head of Customer Success and Services (2015-2016), and at Digimarc as the Head of Customer Success (2010-2015). Earlier in his career, he served as a Management Consultant at Analysis Group (2006-2007) and as a Global Sales Manager at Bloomberg LP (1997-2006).
Achievements
In his role at Aurora Solar, Eraj Siddiqui focuses on building high-performing teams and creating collaborative workspaces. He has a passion for developing the Customer Success discipline, incorporating elements of people management, operational efficiency, and technology. His efforts contribute to the optimization of the company’s GTM tech stack and emphasize data-reliant decision-making in partnership with the engineering team. Eraj is also an active participant in Bay Area customer success groups.