Greg Eddings
About Greg Eddings
Greg Eddings is an Engagement Manager at Aurora Solar with over 8 years of experience in client implementation and product adoption.
Company
Greg Eddings is currently employed at Aurora Solar, where he holds the position of Engagement Manager. Aurora Solar focuses on providing advanced software solutions for the solar industry, which help in designing and selling solar installations. Greg is part of the team responsible for ensuring client engagement and successful product adoption.
Title
Greg Eddings serves as the Engagement Manager at Aurora Solar. In this role, he works on ensuring client satisfaction and successful engagement with the company's products. This involves overseeing professional services, onboarding, training, support, and go-live processes.
Previous Role at Onfleet
In 2022, Greg worked at Onfleet as a Customer Onboarding Manager for a duration of 5 months. Onfleet is known for its logistics software that helps in optimizing delivery operations. Greg's responsibilities included client onboarding, tailored implementation plans, and ensuring high customer satisfaction during initial interactions with the product.
Previous Role at Plate IQ
From 2020 to 2022, Greg Eddings was the Learning and Development Manager at Plate IQ. Plate IQ specializes in accounts payable automation software. Greg's role involved creating and upgrading training content, launching webinar series aimed at improving user adoption, and managing the learning and development initiatives.
Work Experience at Cova Software
Greg held multiple positions at Cova Software between 2018 and 2020. Initially, he worked as a Senior Implementation Specialist, focusing on client onboarding and implementation. Subsequently, he transitioned to the role of Learning and Development Manager. His work involved upgrading training materials and ensuring seamless user adoption of Cova's retail management software.
Early Career at Ctuit Software
From 2016 to 2018, Greg worked at Ctuit Software in Novato, CA. He started as a Client Services professional and later became the Training and Implementation Team Lead. His responsibilities included managing client services, leading the training team, and ensuring successful implementation of Ctuit's restaurant management software.
Experience as a Manager in the Food Industry
Greg Eddings has managerial experience in the food industry, having worked as a Manager at Iron Springs Pub & Brewery in Fairfax, CA from 2015 to 2016, and as a General Manager at Buffalo Wild Wings in Petaluma, CA from 2013 to 2015. These roles provided him with essential leadership skills and operational expertise in a fast-paced environment.
Client Implementation Expertise
Greg Eddings brings over 8 years of experience in client implementation, emphasizing product adoption and tailored enterprise onboarding plans. He has a proven track record of upgrading training content and launching webinar series to drive user adoption. His skill set includes professional services scoping, onboarding, training, support, and go-live, ensuring exceptional results.