Kevin Swecker ☀️
About Kevin Swecker ☀️
Kevin Swecker is the Staff Customer Marketing Manager at Aurora Solar in Boston, Massachusetts, with a strong background in customer advocacy and experience management.
Title
Kevin Swecker is currently serving as the Staff Customer Marketing Manager at Aurora Solar, based in Boston, Massachusetts, United States.
Company
Kevin Swecker works at Aurora Solar, a company focused on providing solutions to optimize and streamline solar project timelines. His role involves creating and managing marketing strategies that enhance customer engagement and advocacy.
Previous Roles at Project44
Before joining Aurora Solar, Kevin Swecker was at project44 where he held two roles. He served as Head of Customer Marketing & Advocacy for 7 months from 2022 to 2023, and as Manager of Customer Advocacy Programs for 9 months in 2022. These roles allowed him to focus on building and managing programs that advocate for and engage customers.
Experience at Mainstay
From 2020 to 2022, Kevin Swecker worked at Mainstay as Manager of Advocacy and Community Programs. In this role, he was responsible for managing initiatives that engage and advocate for customers, emphasizing community building and interaction.
Customer Experience Background at IHI
Kevin Swecker's experience includes significant roles at IHI, where he worked as Senior Manager, Customer Experience from 2019 to 2020 and as Manager, Customer Experience from 2017 to 2019. These roles involved managing and improving the customer experience, contributing to the overall satisfaction and loyalty of the customers.
Early Career at Gemvara
Kevin Swecker's early career includes various roles at Gemvara, where he worked from 2012 to 2017. He served as Operations Manager, Project Manager, and Customer Consultant, gaining comprehensive experience in customer service, project management, and operations.
Educational Background
Kevin Swecker holds a Master of Science in Innovation from the D'Amore-McKim School of Business at Northeastern University. He also holds a Bachelor of Science in Business Administration with a major in Marketing from Northeastern University.
Expertise in Customer Advocacy and Community Programs
Kevin Swecker has a robust background in customer advocacy and community programs. Across multiple roles, he has demonstrated a deep understanding of customer needs and outstanding engagement strategies, earning a reputation for effective advocacy program management.
Content Contributions
Kevin Swecker has authored several blog posts for Aurora Solar. His writings include topics such as the impact of solar plan sets on project timelines and strategies for handling solar objections in 2024. These contributions highlight his expertise and thought leadership in the solar industry.