Larissa Keiser Cantanho
About Larissa Keiser Cantanho
Larissa Keiser Cantanho is the Head of Global Professional Services and Customer Education & Enablement at Aurora Solar, with a background in customer experience and P&L management across various domains.
Current Role: Head Of Global Professional Services And Customer Education & Enablement
Larissa Keiser Cantanho serves as the Head of Global Professional Services and Customer Education & Enablement at Aurora Solar. Her role involves overseeing the implementation of professional services and improving customer education and enablement strategies globally. Her responsibilities include ensuring customer success through effective training programs, professional services, and by enhancing the overall customer experience.
Professional Experience: Broad Expertise in Customer Experience and Strategy
Larissa has extensive experience across various roles in customer experience and strategy. She was the Chief Customer Experience Officer at Context Labs BV for one year, where she focused on enhancing the customer journey. At Looker, she held leadership roles including Director of Strategy, Operations, & Programs, and Head of Global Customer Success Strategy, where she contributed to the company’s global services and partner delivery. Her career also includes a directorship at Google, where she was instrumental in strategies and operations for Looker following its acquisition. Earlier roles include strategy consulting at Accenture and Google AdSense.
Educational Background: Diverse and Comprehensive Academic Portfolio
Larissa's educational background is diverse and extensive. She holds dual MBAs from INSEAD and The Wharton School, specializing in Technology, Entrepreneurship, and Venture Capital. She earned her Bachelor's degrees in Global and International Studies from UC Santa Barbara and in Political Science from Universitat Autònoma de Barcelona. Additionally, she has engaged in various courses and fellowships, including studies at Stanford Continuing Studies, Harvard Business School Online, and a fellowship at Terra.do focusing on Climate Change for Venture Capitalists.
Early-Stage Investment and Board Positions
Larissa is actively involved in the investment community as an angel investor in several tech-powered social and environmental impact startups such as RED.Health, Dispatch Goods, and Approve.it. She is also a member of Operators Guild, indicating her openness to board and advisory roles. Her investment interests align closely with her career focus on climate innovation and technology, highlighting her commitment to supporting impactful tech innovations.
Real Estate Ventures: Building a Rental Portfolio
In addition to her corporate and investment roles, Larissa is also building a rental portfolio comprising single and multi-family homes. This initiative reflects her strategic approach to investment and asset management, diversifying her professional portfolio beyond tech and customer experience into real estate ventures.